Refund Policy

Here at Flying Start Online, we’re very confident that you’re going to love our products and services. That’s because we put a lot of love into everything we create for you.

Should you have any questions about our no refund policy, please reach out to support@markace.com

Flying Start eCom No-Refund Policy

Flying Start eCom has a NO REFUND policy.

Since this is a service-based product, and because we will have to invest considerably time and money in setting up your store, buying a premium theme license, and research – there are NO REFUNDS.

That being said, we’re here to help you out with all your questions because we care about your success

Dropship Theme No-Refund Policy

Dropship Theme has a NO REFUND policy. Since the theme and associated services and bonuses are non-tangible irrevocable goods, we do not issue refunds once the order is accomplished and the product is sent. As a customer you are responsible for understanding this upon purchasing the theme.

Flying Start Bootcamp No-Refund Policy

Flying Start Bootcamp has a NO REFUND policy.

Since this is a service-based product, and because we will have to invest considerably time and money in setting up your store, bringing in coaches, conducting the physical classroom – there are NO REFUNDS.

How to Request a Refund

Simply email your refund request to support@markace.com. Please include the words “Refund Request” in the subject line of your email to help us get to it quickly.

IMPORTANT REFUND INFORMATION: It may take up to 7-10 business days for your refund to be credited back to your account.

Most of our products have a no-refund policy, however, we do have a 3 day cancelation policy in place for products that are over $25. Should you find after 3 days that you want a refund, please contact us at support@markace.com and ask for a refund of your payment. After 3 days we incur costs (e.g. coaching calls, community, support, and software) and therefore, can no longer offer a refund.

It would be very helpful to us if you’d also tell us why you’re requesting a refund. This is NOT required, and we won’t use this information to try and “sell” you something else. But we do take feedback seriously, and it really does help us make better products and improve our sales process. We want every customer to be satisfied!